Troubleshooting
Fixing common API errors, wrong or slow answers, and getting help from the team.
3 articles
- How do I fix common ModelRiver API errors?Quick fixes for ModelRiver API errors: 401, 403, 404, 422, 429, 402 budget errors and 502 provider errors, with what each one means and what to check.
- Why is my AI response wrong, empty or slow?Use ModelRiver's request logs and timeline to find out why an AI response is wrong, empty or slow, from the prompt sent to failover attempts and timing.
- How do I contact ModelRiver support, and what should I include?Email team@modelriver.com for ModelRiver support. Include your project, workflow, timestamps, the error and the channel ID to get a faster answer.