Security and privacy
What data is kept and for how long, model training, hosting, key protection, roles and deletion.
6 articles
- Is my data used to train AI models?ModelRiver never uses your prompts or responses to train AI models or sells your data. Learn how provider policies and your own provider agreements apply.
- What data does ModelRiver store, and for how long?ModelRiver keeps request logs for 30 days on Free, 60 on Pro, 90 on Scale and 180 on Custom, then deletes them. Learn what's stored and how to turn off text.
- How does ModelRiver protect my API keys and account?ModelRiver encrypts provider keys with AES-256-GCM, stores API keys hashed, offers two-factor sign-in and signs webhooks. See how your account is protected.
- Where is my data hosted, and who else processes it?ModelRiver is hosted on AWS in the United States, behind Cloudflare. See the subprocessors that handle your data and how you're told about changes.
- Who on my team can change what in ModelRiver?ModelRiver has four roles: Owner, Admin, Editor and Viewer. Learn what each can do, how project protection locks production, and which plans include teams.
- How do I delete my data or my ModelRiver account?Ask team@modelriver.com to delete request logs (done within 7 business days) or your account (personal data removed within 30 days). Here's what to include.